Sunday, September 6, 2009

Do Modern Day Problems Impact on Your Team's Performance?

These days we all have so much to live up to. We try to be perfect parents, perfect partners, have the perfect social life! Something has got to give or stress starts to creep in.

Do you take the time to listen to your staff member's problems or issues?

Do you show them that you understand, show you care? You may think that it is not your place to care, that they should leave personal issues at home and not let it affect their work. However, it is not always that easy for people to compartmentalise their lives in this way and personal problems often interfere with work performance.

Their negative behaviour and moods can impact on the rest of the team. They either bring everyone else down with them creating an awful atmosphere, or they alienate themselves, making them feel even more depressed. As a manager, you have a duty to yourself, your boss and your team to deal with these issues in a compassionate manner.

Take the time to help your employee with their personal problems.

Coach them to look for solutions and they will feel closer to you. In turn, they will perform better because you showed them you care. People don't care how much you know, until they know how much you care. This is an important employee retention and employee motivation discipline.

Continually offer them positive feedback whenever possible.

From this point on you will notice that employees will go out of their way to do a great job, because you took the time to include them, empower them, to thank them and to show them that you care.

Yvonne Bleakley is the manager's mentor, director of and creator of The Silent Motivator System, the proven step-by-step programme to maximise staff and gain true respect and commitment.

Download your free e-book "How to Maximise your Staff and Gain Respect" at

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